Coinmate Crypto Exchange Review - Fees, Security, and European Focus
Oct, 16 2025
Coinmate Fee Calculator
How Coinmate Fees Work
Coinmate offers volume-based fees with maker rebates down to -0.04%. Enter your 30-day trading volume to see your applicable fees.
| 30-day Volume (USD) | Maker Fee | Taker Fee |
|---|---|---|
| 0 – 10,000 | -0.04% | 0.60% |
| 10,001 – 50,000 | 0.00% | 0.50% |
| 50,001 – 200,000 | 0.10% | 0.40% |
| 200,001 – 1,000,000 | 0.20% | 0.30% |
| > 1,000,000 | 0.40% | 0.10% |
Key Takeaways
- Coinmate is a decade‑old exchange that excels in Euro and CZK fiat trading, making it a solid choice for Central European users.
- Maker fees can be negative (rebates) down to -0.04%, while taker fees range from 0.10% to 0.60% depending on volume.
- Security relies on cold storage and 2FA, but the platform lacks advanced custody verification and offers only email‑ticket support during weekdays.
- Only six cryptocurrencies are available, a stark contrast to the hundreds offered by global rivals.
- No mobile app means you’re limited to desktop or web‑browser trading, which can be a deal‑breaker for on‑the‑go traders.
Coinmate is a Czech‑based cryptocurrency exchange founded in 2014 that focuses on Euro (EUR) and Czech Koruna (CZK) fiat pairs. It targets European traders with SEPA‑compatible deposits, low entry fees, and a tiered verification system. If you type "Coinmate review" into a search engine, you’re probably looking for a straight‑forward answer to three questions: How cheap are the fees? Is my money safe? And can I trade the coins I want?
1. Who Should Consider Coinmate?
The platform’s sweet spot is anyone living in the Czech Republic, Slovakia, or nearby EU countries who wants to move euros or korunas into crypto without jumping through too many hoops. Beginners appreciate the simple UI, while seasoned European traders like the deep EUR liquidity and seamless SEPA transfers.
If you’re based in the United States, Iran, North Korea, or any of the other prohibited jurisdictions, you’ll hit a wall immediately - the exchange blocks those IP ranges and will not accept KYC documents from those regions.
2. Getting Started - Verification and Funding
- Sign up with an email address and set a strong password.
- Enable two‑factor authentication (2FA) via an authenticator app - this is the only mandatory security layer.
- Upload a government‑issued ID and a proof‑of‑address document. Coinmate uses an eight‑level verification ladder; most users stop at level 3, which unlocks €2,000 daily withdrawal limits.
- Choose a funding method. Minimum deposit is just €2, and you can fund via:
- Visa or MasterCard credit/debit cards
- SEPA bank transfer (EU banks)
- CZK bank transfer for Czech accounts
- Direct crypto deposit (BTC, ETH, etc.)
- Once the funds appear, you’re ready to trade.
3. Fee Structure - What You Pay (and When You Get Rebates)
Coinmate’s fee model is volume‑based and split into maker and taker categories. The most attractive part is the negative maker fee - you actually earn a tiny rebate on high‑frequency liquidity provision.
| 30‑day Volume (USD) | Maker Fee | Taker Fee |
|---|---|---|
| 0 - 10,000 | -0.04% | 0.60% |
| 10,001 - 50,000 | 0.00% | 0.50% |
| 50,001 - 200,000 | 0.10% | 0.40% |
| 200,001 - 1,000,000 | 0.20% | 0.30% |
| > 1,000,000 | 0.40% | 0.10% |
In practice, most casual traders stay in the first two tiers, meaning you’ll pay between 0.40% and 0.60% on taker orders. Compare that to Binance’s flat 0.10% taker fee and you’ll see Coinmate is pricier, but the fee‑rebate for makers can offset costs if you’re a market‑making bot user.
4. Security - How Safe Is Your Money?
Coinmate advertises a "bank‑grade" custody solution: 95% of user funds are stored in cold wallets, the remainder sit in multi‑sig hot wallets for withdrawals. Two‑factor authentication is mandatory for logins and withdrawal confirmations.
Independent security audits are scarce, and critics point out that the only client‑side protection mentioned is 2FA. There’s no mention of hardware security modules (HSM) or third‑party custodians, which larger exchanges like Kraken openly disclose.
On the bright side, the exchange has never reported a major hack since its launch in 2014. That track record, combined with Czech regulatory oversight, gives a reasonable baseline of trust for users who value stability over cutting‑edge security features.
5. Trading Features - What You Can (and Cannot) Do
Coinmate’s market list is modest: Bitcoin (BTC), Ethereum (ETH), Bitcoin Cash (BCH), Litecoin (LTC), Ripple (XRP), and Cardano (ADA). Pairings focus on EUR and CZK, such as BTC/EUR, BTC/CZK, and ETH/EUR. The exchange does not offer leveraged trading, futures, options, or a sophisticated order‑type set (no stop‑limit, iceberg, or trailing stops).
The platform does include a recurring buy tool, letting you set a fixed amount of EUR to purchase BTC weekly - a useful feature for dollar‑cost averaging (DCA) strategies.
For developers, an API is available, and there are third‑party bot integrations like Štosuj.cz and Bitrobot Pro, but the documentation is thin and geared toward basic market data retrieval rather than advanced algorithmic trading.
6. Customer Support - How Quickly Can You Get Help?
Support is limited to a ticketing system and email responses during weekdays (9 am‑5 pm CET). There is no live chat, no phone line, and no 24/7 coverage. Users report resolution times of 24‑48 hours on average during business days, but tickets sit unanswered over weekends.
For a platform aimed at beginners, the lack of immediate assistance can be frustrating, especially when dealing with withdrawal limits or KYC rejections.
7. How Coinmate Stacks Up Against Global Rivals
| Feature | Coinmate | Binance | Kraken | Coinbase |
|---|---|---|---|---|
| Supported Cryptocurrencies | 6 | ≈350 | ≈150 | ≈150 |
| Fiat Pairs (EUR/CZK) | EUR, CZK | EUR, USD, others | EUR, USD, GBP | EUR, USD, GBP |
| Maker/Taker Fees (base tier) | -0.04% / 0.60% | 0.00% / 0.10% | 0.16% / 0.26% | 0.00% / 0.50% |
| Mobile App | No | iOS & Android | iOS & Android | iOS & Android |
| 24/7 Support | Weekdays only | Live chat & email | Live chat, phone | Phone & chat |
| Regulatory Coverage | Czech & EU | Global (except restricted) | US, EU, Japan | US, EU, UK |
From the table you can see why Coinmate is often described as a "regional" player. It wins on low entry barriers, EUR/CZK focus, and negative maker fees. It loses on crypto variety, mobile accessibility, and around‑the‑clock support.
8. Real‑World User Experiences
Reviews on G2 (2025) praise the platform’s straightforward wallet for storing BTC and EUR, noting the “excellent” handling of SEPA deposits. However, the same reviews flag the lack of a mobile app as a “major inconvenience”. A 2024 Criffy analysis called Coinmate “user‑friendly for newcomers” but warned that “advanced traders will quickly outgrow the limited order types”. Reddit threads echo the sentiment: users love the low €2 minimum deposit but complain about the six‑coin limitation.
9. Should You Sign Up Today?
If you are a European resident who trades mainly BTC, ETH, and a few other top‑tier coins, Coinmate offers a clean, low‑fee entry point with Euro‑centric banking integration. If you crave a broader altcoin menu, leverage, or a full‑featured mobile app, you’ll likely be better served by Binance, Kraken, or Coinbase.
Bottom line: Coinmate is a stable, region‑focused exchange that works best as a “gateway” for European fiat‑to‑crypto conversion. Treat it as your first stop, then move to a larger exchange when you need more coins or advanced tools.
FAQs
Is Coinmate safe for storing large amounts of crypto?
Coinmate stores about 95% of assets in cold storage and requires 2FA for withdrawals. While it has never suffered a major hack, the platform lacks third‑party custody verification, so many users keep only a portion of their holdings on‑exchange.
Can I trade on Coinmate from my mobile phone?
No native mobile app exists. You can access the web interface through a mobile browser, but it isn’t optimized for small screens and lacks push notifications.
What fiat currencies does Coinmate support?
Euro (EUR) and Czech Koruna (CZK) are the two fiat options. Both are linked to SEPA transfers for fast, low‑cost deposits and withdrawals.
How do Coinmate’s fees compare to Binance?
Binance’s base taker fee is 0.10%, while Coinmate’s starts at 0.60% for low‑volume traders. However, Coinmate offers a -0.04% maker rebate, which can offset costs for market‑making strategies.
Is there a withdrawal limit for new accounts?
Yes. Unverified accounts can withdraw up to €1,000 per day and €5,000 per month. Higher verification levels raise those caps.